Tracking payment status at the point of sale (without a separate spreadsheet)

Ask a busy trade counter "has that order been paid?" and watch someone open a spreadsheet. That spreadsheet is a liability with columns.

Status belongs on the order

Payment status set at the moment of sale — Unpaid, Paid, Pending, Resend — and written back to Linnworks with the order means every downstream system and every colleague sees the same truth. No parallel record to reconcile, no Friday afternoon spent matching bank lines to memory.

The counter reality

Trade counters take card there and then, cash occasionally, and on-account most of the time. The mix is exactly why status tracking matters: the on-account orders are the ones that drift. Marking them Unpaid at source is what makes month-end chasing a list instead of an investigation.

Trade Order POS captures payment status per order at the point of sale and writes it into Linnworks. Small feature, disproportionate calm.

Questions, or want a tool we don't have yet? Email hello@grafto.co.uk — a real person replies.