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Getting paid · 1 July 2026 · 4 min read

The quiet revenue leak: quotes that go cold

You did the hard part — you sent the quote. Then nobody followed up, and it quietly died. This is the most fixable leak in most small businesses.

Why quotes go cold

A quote isn't a no. It's a "not yet." The customer got busy, the email slipped down the inbox, they meant to reply. Research consistently shows a big chunk of quotes that never convert would have converted with one or two polite nudges — nudges nobody ever sends, because following up is the job everyone forgets.

The cost

Say you send £20,000 of quotes a month and 40% convert. If even a fraction of the other 60% are "not yet" rather than "no," a simple follow-up sequence recovering a handful of them adds thousands a month in revenue you'd otherwise have left on the table — for zero extra work won.

The fix

Quote Nudge connects to your accounting software, watches for quotes and estimates that have gone past their window, and sends the follow-ups for you — polite at first, gently firmer over time. You close more without lifting a finger.

The quotes are already sitting in your accounting software. All that's missing is someone to chase them. Let it be a robot.

See the tools →

Questions, or want a tool we don't have yet? Email hello@grafto.co.uk — a real person replies.